Bookings here are written, never spoken. Four facts in the first message are enough to get a complete answer back, and nothing is held until that answer has been agreed in the thread.
A late booking runs in four moves. You write. An answer comes back with a name, a price and an arrival window. Where a deposit applies, half the fee goes first. Then she travels, which is forty to sixty minutes to anywhere in central Amsterdam, at four in the morning as much as at four in the afternoon.
Where. The building or the street, plus the room number as soon as you have one. If reception locks the street door after midnight or asks visitors to be met downstairs, put that in the message rather than discovering it together at one.
When. In Amsterdam time. A phone still set to the country you flew in from is the single most common source of a botched start time, and it costs both of us an hour.
How long. One hour, ninety minutes, two, three, or the eight hour overnight. If you do not know, say how much of the night is left and a length will be suggested against it.
Who, or what kind of night. A name from the roster, or a line about the hour you are in: talkative or silent, one therapist or two, a language that would be easier than English at this point in the day.
The reply names a therapist, gives the figure and gives an arrival window rather than a single minute. Forty to sixty is honest for the centre and holds through the night, so plan against the far end of it and you will never be caught undressed and unready.
One word confirms all three. Nothing is asked of you before that: no form, no account, no card details typed into a page, no explanation of what you are doing in Amsterdam at this hour.
Half the fee confirms every booking made more than twenty-four hours ahead, every overnight, every two therapist booking, every Schiphol or airport hotel booking, every peak date, every session of three hours or longer, and the first booking anyone makes with the house. Only a same day hour or two from a guest the house has looked after before is settled in full on arrival.
So a first booking of one hour at 180 euros sends 90 ahead and settles 90 in the room. An overnight at 1,250 sends 625. Two therapists for two hours at 720 sends 360. It travels by card, Revolut, Wise or crypto, using details that appear only inside the confirmed thread and never on a page like this one.
A deposit is not refunded as a matter of course. What the house keeps is the fee it has already earned on the notice scale: nothing at all more than twenty-four hours ahead, half inside the last twenty-four hours, the whole of it once she is on her way. If the hour is taken by somebody else, it comes back. If you can show the loss was smaller than the sum kept, only the smaller sum is kept.
Three in the morning is an ordinary time to write here and needs no apology in the first line. What does help is a little notice for anything with moving parts: two therapists, a whole night, or an address out at Schiphol, which is arranged separately with the journey time agreed before anything is fixed.
One habit saves more late bookings than any other. Between the confirmation and the knock, stay off the bed. Guests who lie down at that point fall asleep, and a therapist standing outside a silent door at half past three is the one outcome this whole page is written to avoid. If sleep is winning, say so in the thread before she sets out and the start moves. The questions page answers most of the rest.
Half the fee confirms the booking before she sets out, a first booking included, and what is kept on cancellation follows the notice you give; a returning client's same-day hour or two at a city address is paid at the door. Booking terms.
Two lines settle it: where the room is, and what time you want someone at the door. The answer comes back with a name, an arrival window and the whole figure, whatever the clock says.